Refund policy

Refund Policy

We want you to be happy with what you ordered. If something's not right, we're here to sort it out.

What we refund

Because every item is made to order, we don't take returns for change-of-mind or wrong-size orders — but we've got you covered when the fault is ours. We'll refund or replace:

• Items that arrived wrong (not what you ordered)
• Products that showed up damaged or defective

How to request one

Email us at support@mostlymagical.co within 30 days of your purchase date. Include your order number and, for anything damaged or defective, a quick photo — it helps us make it right faster and get a replacement or refund moving without the guesswork.

Once we've confirmed the issue, approved refunds go back to your original payment method. Depending on your bank, it can take a few business days to show up.

Sizing

Since these are made to order, we can't accept returns just for fit — so check the size chart on each product page before you order. Between sizes? Size up; nobody regrets the roomier tee. If you're unsure, email us before you buy and we'll help you land on the right one.

Policy updates

This Refund Policy may be updated at any time without notice. For the most current version, check this page or contact us at support@mostlymagical.co.